The retail team headsets creating fully connected stores

Jabra

Empower customers to request help when and where they need it with a VoCoVo wireless calling system.

VoCoVo Call Points frees up your team to stay productive on the shop floor and across a busy restaurant or bar. Answer customer questions quickly by giving your team the option to respond remotely via the Call Point when they don’t need to attend in-person.

The Call Point flashes to let customers know the request has been sent. Our systems move information efficiently so you can social-distance safely and easily.

Keeping retail teams talking

Retail is facing new challenges

Retaining happy and efficient teams

Your teams are under pressure to do more with less, often at the expense of colleague retention and wellbeing.

Striving to deliver the best customer experience

Customer expectations are at an all-time high and it only takes one frustrating visit to push a customer to the competition.

Minimising the impact of rising costs

Stores must balance rising revenue pressures with the demand for new services, fewer colleagues and growing operational challenges.

Now success hinges on your team's ability to collaborate in store

The solution

Full-duplex group conferences

Because true collaboration relies on every colleague being able to reach their team instantly, and talk and listen simultaneously, from anywhere in store.

Powered by DECT not Wi-Fi

Wi-Fi simply cannot meet our uncompromising standards for audio quality. VoCoVo is powered by DECT for superior coverage, security and scalability.

Open to limitless integration

As technology evolves, retailers should be free to leverage the very best in smart solutions and AI. That’s why VoCoVo is open to sync with the innovations you have and all the possibilities to come.

That’s why VoCoVo starts with team communication and grows to unite your teams, customers & in-store technology

For small teams

Who want to connect up to 8 team members instantly

Vocovo Link

Designed to bring small teams together, VoCoVo Link helps colleagues collaborate instantly while they work – all in one professional device.

Easy to use and set up (10 minutes or less)

Crystal-clear conversations without Wi-Fi

Quick support

For the connected store

Who want to unite teams & technology at scale

Enterprise System

Designed to unite large retail teams and create fully connected stores, your goals define the journey. Whether you expand collaboration to your customers, head office or other tech.

Team communication through to fully connected stores

Visibility, management and optimisation from Head Office

Unlimited smart technology and AI integrations

Buy your communication solutions reliably and safely from the specialist with 30 years of experience. Since 1993, Lumidee has been providing professional communication solutions from only the world's A-brands to the business world of Europe.

We are proud to count some of the largest banks, contact centers and chains in retail as our customers.

Contact

Lumidee BV

De Ring 9
5261 LM Vught
Netherlands
+31 (0)73 624 0375
info@lumidee.nl

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